Articles by Alexander Campbell
OpRisk Benchmarking Survey 2014
This year's survey of operational risk managers shows that the importance of operational risk management is becoming more widely accepted – but there is still no consensus on how to involve it in different areas of the business
PPI complaints continue to fall as banks hasten payouts
PPI complaints continue to fall as banks hasten payouts
FCA names 'skilled persons' for RBS lending review
Promontory Financial and Mazars will examine evidence
WEF Global Risks report warns of internet 'trust crisis'
Loss of trust in internet could equal 2008 credit crunch, report warns
Benchmarking and reputation risk – editorial
Managed expectations
Nominations are now open for the 2014 OpRisk Awards
OpRisk prepares to name the individuals and companies who have led the industry through 2013
Swift plans push into KYC for corporates and banks
Initial service will focus on bank policies, but Swift aims to expand
Benchmark survey and Lloyds/Bank of Scotland fine underline need for bonus scrutiny
£28 million penalty for poor incentives – but op risk still largely excluded from pay policies, survey finds
Schedule slips and costs rise on rate hedge payouts
UK regulator reveals that banks will miss deadline for compensating interest rate hedge mis-selling victims
Bank of England still undecided over stress test scenarios
Fixed scenarios "could be procyclical"
RBS review heralds tighter focus on small business lending
The news of a regulator-ordered review of RBS's lending shows that the FCA plans to tighten up oversight of treatment of small businesses as well as retail customers
'Zero-loyalty environment' blamed for financial malpractice
Lack of leadership and job insecurity are behind widespread wrongdoing in the financial sector, seminar hears
Accountability crucial for internal governance
Pickpockets or cyclists?
Projected cost of rate hedge mis-selling rises
Latest FCA figures show first stage of mis-selling review almost finished, but payouts rising and may hit £1 billion
Control weaknesses continue to plague banks
The primary concerns for operational risk managers in 2014 include data theft, index rigging and reputational risk, but many have one thing in common – weak internal controls
Top 10 op risks: tighter consumer regulation
The last in our series of top 10 op risks for 2014 looks at tighter consumer regulation. An industry plagued by scandal will now face closer regulatory attention on its retail side
Top 10 op risks: culture of complicity
The ninth in our series of top 10 op risks for 2014 looks at culture of complicity. Criminal investigations have revealed disturbing common features in many recent scandals
Top 10 op risks: reputational risk
The eighth in our series of top 10 op risks for 2014 looks at reputational risk. Admissions of guilt expose banks to more than simply public displeasure
Top 10 op risks: business continuity in the long term
In the seventh of our series of top 10 op risks for 2014, we look at long-term business continuity. Op risk managers need to prepare for crises that last months, not days
Top 10 op risks: IT failure
The sixth in our series of top 10 op risks for 2014 looks at IT failure. System crashes are an embarrassingly public way to lose money – and will become less and less affordable as transaction speeds grow
Top 10 op risks: internal control failures
The fifth in our series of top 10 op risks for 2014 looks at internal control failures. Banks in 2014 face the task of improving governance to prevent another year of embarrassing losses
Top 10 op risks: AML
The fourth of our series of top 10 op risks for 2014 looks at anti-money laundering. Preventing money-laundering is set to become just one aspect of the broader effort to clamp down on all kinds of illegal transactions
Top 10 op risks: data theft
In the third of our series of top 10 op risks for 2014, we look at how high-profile spying and security leaks put the spotlight on privacy obligations
Top 10 op risks: board overstretch
The second in our series of top 10 op risks for 2014 focuses on the boardroom. Regulators and governments are loading new responsibilities on to directors – adequate board membership has never been more important