The Risk Within
First published:
ISBN: 978-1-78272-458-2
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Cultivating supportive environments
Acknowledgements
Introduction
What is psychological safety and how does it impact organisations?
The seven principles of psychological safety in managing risk and uncertainty
Blending transparency, accountability and risk strategy
Empowering teams for effective risk management
Leveraging setbacks for informed risk management
Integrating adaptive and agile risk intelligence with psychological safety
Building a foundation of trust and oversight
Cultivating supportive environments
Organisational maturity assessment
Dealing with multicultural environments
Change management
Establishing the roadmap
Adapting the risk function
Conclusion
A personal ask
Appendix
References
Examine our practices openly and honestly, learn from our mistakes and meet our commitments. We value integrity in both senses: that our actions match our words (we walk the talk), and that all our work contributes to a functional whole (our sum is greater than our parts). (Patagonia, 2022)
Patagonia, the outdoor clothing company, offers comprehensive employee assistance programmes that provide confidential counselling and support services to employees facing personal or professional challenges. These programmes may include access to licensed therapists, mental health hotlines, and online resources for coping with stress, anxiety or other issues. Patagonia also invests in training programmes designed to equip employees with resilience-building skills such as stress management, mindfulness and emotional intelligence. These initiatives help employees develop the tools they need to face challenges effectively and to bounce back from setbacks.
In doing so, it equips its employees with the resources, training and support they need to face – and ultimately manage – risks effectively. This contributes to mitigating operational risks across its organisation, such as by helping employees to
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