Integrating adaptive and agile risk intelligence with psychological safety

Julien Haye

In organisations that prioritise psychological safety, risk management becomes a shared responsibility, empowering every team member to contribute their expertise and insights.

Amazon has built a culture of agility and adaptability, and developed a rare ability to make swift decisions in a fast-paced and ever-changing competitive landscape. When reading about its leadership approach, I came across this principle: “Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.” (Amazon, n.d.).

The company operates according to a decentralised organisational structure, which empowers teams to make autonomous decisions and act quickly on opportunities. This decentralised approach enables Amazon to adapt rapidly to emerging trends, seize new opportunities, and navigate challenges with agility and efficiency. This proved particularly critical when dealing with the Covid-19 pandemic. When the pandemic hit in early 2020, it disrupted supply chains, changed consumer behaviour, and posed unprecedented challenges to businesses worldwide. Amazon, being a global e-commerce giant, had no choice but to adapt swiftly to the