From plug and pray to plug and play

The appliance software business model provides a way of radically reducing thecomplexity of software delivery, and in turn will improve the quality oftechnology and dramatically reduce the total cost of ownership of applications.It will enable the shift towards utility computing and managed services in thefuture, argues Ron Dembo

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The current way many firms deliver and support enterprise software is inefficient for both the software vendor and the client. Large enterprise software applications such as risk management can be difficult to deliver on time and on budget, while upgrades are expensive, and the total cost of ownership is high.

The industry’s attempts over the years to change the business model have led to some improvements. However, what is needed is a completely new model for software delivery – one in which

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