Banks must loosen up on ChatGPT use – risk chiefs

Risk Live: ‘Shadow use’ and inability to attract new hires mean restricting access to GPTs is untenable

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The hard line taken by many banks towards staff access to popular third-party artificial intelligence tools is showing signs of wavering.

When the latest generation of GPT-based large language models (LLMs) emerged last year, most banks moved to impose initial blanket bans on their use by most staff, with data privacy and copyright concerns the most commonly cited reasons.

Senior risk managers are now acknowledging publicly what many long feared in private: simply blocking tools, rather than

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