Should banks risk lightning hitting twice for CrowdStrike?

Bank tech teams divided on whether to give security vendor a second chance after update crash

As bank technology and information security teams return from their vacations in the US and Europe, one question sits at the top of their in-trays: ‘What to do about CrowdStrike?’ After a software update by the security vendor triggered a widespread outage in July, many companies including banks are reassessing the firm’s products and capabilities, while its rivals see an opportunity to expand their market share.

An operational risk manager at a global bank – whose system was directly affected