The bank, the vendor, the turrets and the golf day

After DBS switched supplier, a row broke out, raising questions about entertainment and influence

In April 2020, as the Covid-19 pandemic was surging across Europe, dealer boards on DBS’s London trading desks failed in unison during one of the busiest trading periods on record.

The entire site was down for over 24 hours before IPC, the vendor that supplied the turrets, could create a fix for the outage, according to a DBS insider, with staff resorting to calling clients and each other on their mobile phones.

For tech staff at DBS, the snafu was the latest in a series of problems involving

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