Turning points: Duke Energy’s CRO, Swati Daji

Nothing creates a good risk officer like challenging times, says Duke Energy’s CRO, Swati Daji. She talks to Pauline McCallion about managing risks through both the good and the bad

Working across different business segments and through times of turmoil creates an instinct about how and when to manage risk, according to Swati Daji, chief risk officer (CRO) of Duke Energy, one of the largest power companies in the US.

While quantitative tools are valuable in monitoring known threats, Daji believes experience creates the intuition necessary to detect unknown risks. "To be a CRO, you need a variety of experiences and I'll go out on a limb and say that you also need some