Corporate Governance Changes Following Reputational Damage in the Financial Industry
Ahmed Barakat
Introduction
Reputational Risk: A Short Introduction
What History Teaches Bankers about Reputation Management
An Asset–Liability View of Banks’ Reputation
Reputational Risk in the Universe of Risks: Boundary Issues
Corporate Governance Changes Following Reputational Damage in the Financial Industry
Reputational Risk and Prudential Regulation
Managing Stakeholder Expectations
Environmental and Social Risks from the Perspective of Reputational Risk
The Relationship between Reputational Risk Management and Business Continuity
Tracking Reputation and the Management of Perception at UniCredit
Successful Recovery from Reputational Crises: Legitimate versus Illegitimate Risk Case Studies
Reputational Risk Management Across the World: A Survey of Current Practices
Governance as the Starting Point for a Reputational Risk-Management Process
Managing Reputational Risk in a Major European Banking Group
The Implementation of the UniCredit Group Approach
Promotional Banks: An Introduction to Reputational Risk Management
Reputational Risk Management in a Global Insurance Company
Reputational Consequence Management: The Future
This chapter presents a theoretical discussion and empirical investigation of how financial firms respond to bad-news announcements that constitute possible causes of market-based reputational damage (namely, severe operational risk events and income-decreasing financial statement restatements). This topic is examined in terms of such firms making informed changes to their corporate governance structures and practices as a result of reputational damage. The chapter begins with a discussion of why it could (and should) be crucial for financial firms to apply substantial enhancements to their “tone-at-the-top” corporate governance mechanisms11CEO, numbers of non-CEO executive board directors and independent board directors, board size and board meeting frequency. following material bad-news announcements. Subsequently we examine and explain the data sources of bad-news announcements, tested variables, and the selection procedure of the sample comprising bad-news announcements in 75 US financial firms during the period 1995–2009. Next we analyse the market-based reputational damage caused by income-decreasing financial statement restatements and operational risk event announcements
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