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Reputational Risk Management in Financial Institutions
Discipline: Operational Risk, Corporate Risk
No of pages: 336
First published:
ISBN: 9781782721017
Editors Thomas Kaiser (KPMG and Goethe University) and Petra Merl (UniCredit Bank AG) have assembled a team of industry experts who provide an introduction into the brave new world of reputational risk in the financial industry.
Reputational Risk Management in Financial Institutions charts the history and evolution of this relatively new discipline, discussing how it is managed, mitigated, and in particular regulated. Readers will receive practical guidance regarding how to use best practice to implement a reputational risk management framework, thus both anticipating possible regulatory requirements and improving the decision-making process of the bank or financial institution at which they work.
Contents
Introduction
Reputational Risk: A Short Introduction
What History Teaches Bankers about Reputation Management
An Asset–Liability View of Banks’ Reputation
Reputational Risk in the Universe of Risks: Boundary Issues
Corporate Governance Changes Following Reputational Damage in the Financial Industry
Reputational Risk and Prudential Regulation
Managing Stakeholder Expectations
Environmental and Social Risks from the Perspective of Reputational Risk
The Relationship between Reputational Risk Management and Business Continuity
Tracking Reputation and the Management of Perception at UniCredit
Successful Recovery from Reputational Crises: Legitimate versus Illegitimate Risk Case Studies
Reputational Risk Management Across the World: A Survey of Current Practices
Governance as the Starting Point for a Reputational Risk-Management Process
Managing Reputational Risk in a Major European Banking Group
The Implementation of the UniCredit Group Approach
Promotional Banks: An Introduction to Reputational Risk Management
Reputational Risk Management in a Global Insurance Company
Reputational Consequence Management: The Future