Operational Resilience: Beyond the Checklists
First published:
ISBN: 9781782724568
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How to approach operational resilience
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
This chapter is dedicated to understanding how to approach operational resilience effectively. Operational resilience is not just a buzzword, it’s a critical component of modern business strategy, especially in today’s uncertain environment. In this chapter, we will delve into the rationale behind operational resilience, exploring why it is essential and what it entails for organisations.
Understanding the intent and purpose of operational resilience is crucial for laying the groundwork for its successful implementation. By comprehending the underlying principles and objectives, organisations can develop a clear roadmap and set of strategies to enhance their resilience posture.
Through strategic initiatives and practical implementations, operational resilience has the power to reshape the competitive landscape, ensuring sustained growth and market leadership. Operational resilience centres on an organisation’s ability to maintain service levels even amid stress. Ideally, businesses could continue operations without disruption, yet practical experiences often diverge from this ideal due to various factors. For instance, major technology companies have pivoted increasingly towards
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