Abbreviations
Abbreviations
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
AI | Artificial intelligence |
AML | Anti-money laundering |
AWS | Amazon Web Services |
BCBS | Basel Committee on Banking Supervision |
BCI | Business Continuity Institute |
BCM | Business continuity management |
BCP | Business continuity planning |
BIA | Business impact analysis |
CAO | Chief administrative officer |
CBS | Critical business service |
CCAR | Comprehensive Capital Analysis and Review |
CEO | Chief executive officer |
CFO | Chief financial officer |
CISA | Cybersecurity & Infrastructure Security Agency |
CISO | Chief information security officer |
COO | Chief operating officer |
COVAX | Covid-19 Vaccines Global Access |
CRO | Chief risk officer |
CTO | Chief technology officer |
DDoS | Distributed denial-of-service |
DEI | Diversity, equity and inclusion |
DFAST | Dodd–Frank Act Stress Tests |
DNS | Domain Name System |
DORA | Digital Operational Resilience Act |
DR | Disaster recovery |
EBA | European Banking Authority |
ECB | European Central Bank |
ESG | Environmental, social and governance |
FCA | Financial Conduct Authority |
FDIC | Federal Deposit Insurance Corporation |
FFIEC | Federal Financial Institutions Examination Council |
FHFA | Federal Housing Finance Agency |
FMU | Financial market utility |
FRB | Federal Reserve Board |
FSB | Financial Stability Board |
FSOC | Financial Stability Oversight Council |
FTC | Federal Trade Commission |
GCP | Google Cloud Platform |
GDP | Gross |
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