For banks, change risk is inevitable; managing it, optional

Regional bank survey shows steady growth of dedicated change risk functions and adoption of leading indicators

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Last year’s Op Risk Benchmarking survey saw widespread acknowledgement among regional banks that effectively managing the risks arising from organisational change was increasingly important – and that regulators were showing growing interest in it – but little agreement was reached on how to tackle it, or even what to call it.

At a more basic level, the survey revealed a split between banks who view change as a driver of other