Closing thoughts: The impact of operational resilience
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
Resilience has emerged as a pivotal topic repeatedly discussed in board meetings. Notably, both the board and C-suite members have become significantly more engaged than before, and this heightened level of involvement seems poised to persist. Operational resilience is catalysing a profound shift in how organisations approach risk management and continuity. This transformation is not just about assembling groups into operational resilience, but also about reshaping organisational culture and strategies, championing a shared vision of resilience that transcends an organisation.
The significance of operational resilience extends beyond its effect on individual functions; it is also fostering a deeper and more meaningful collaboration across these domains than previously. While this discussion often focuses on aligning groups into operational resilience, equal emphasis needs to be placed on refining the underlying data structures. These structures are vital for fostering a cohesive and unified interpretation of data, essential for informed strategic decisions and effective risk management.
However, the ideal organisational structure isn’t a one-size-fits-all model. What truly matters is
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