How resilient are you? The supply chain imperative
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
Originally designed to create efficiencies and save money, a firm’s dependence on its network of suppliers brings significant risk if the resources their supplier network provides are disrupted by extraordinary or seemingly mundane events, such as natural disasters, an economic downturn, corporate corruption, or simple human error.
Understanding the operational ecosystem necessitates a deep understanding of the supply chain, as it serves as a cornerstone of an organisation’s operational resilience. In this chapter, we will explore the intricacies of the supply chain and its intersection with third-party risk management to further illuminate the complex web of dependencies and vulnerabilities that must be addressed to enhance resilience.
According to Jennifer Bisceglie, the CEO of Interos:
We live in an age when the integrity of our supply chains is inextricably linked to the health of our business performance, national security and global economic wellbeing. In this new normal there’s no excuse for not knowing the bad actors, unlawful relationships or other inherent risks that lie within our vast and complex supplier networks. It’s incumbent on all leaders to embed trust and
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