Operational resilience fundamentals

Nita Kohli

Embarking on the journey to transform an organisation requires a solid foundation in operational resilience. In this chapter, we explore the fundamentals essential for establishing a robust operational resilience programme within an organisation.

Launching an organisational transformation toward operational resilience requires a thoughtful and systematic approach. To gauge the resilience of your organisation, a comprehensive understanding of the most critical threats and significant vulnerabilities is imperative. Without clear comprehension of your operational ecosystem and its dependencies, the ability to assess your company’s resilience posture remains limited.

Establishing alignment with the risk management aspect of the organisation is important. Although there is no one-size-fits-all approach to managing or measuring resilience, clarity and alignment within the risk taxonomy are pivotal.

Agreeing core principles for operational resilience management and defining clear outcomes that the organisation aims to achieve are fundamental steps in developing a robust resiliency strategy. A principles-driven approach ensures that resilience initiatives are guided by overarching values such