Introduction
Introduction
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
This book was written not only to address existing regulations but to embody principles that can adjust to changing regulatory frameworks, technological progress, and shifts in supply chain dynamics. This adaptability is a necessity, given the direction and magnitude of the changes we are undergoing. Many organisations focus heavily on compliance, often overlooking the underlying intent and purpose of the regulations themselves.
In today’s complex environment, organisations face webs of intersecting risks whose combined effect cannot easily be predicted or managed. When several such disruptions materialise simultaneously, the cumulative impact can pose intolerable harm to an organisation. For example, the Covid-19 pandemic provoked decline in both regional manufacturing capacity and worldwide container shipping capacity – ie, two risks triggered by the same event. Similarly, during the 2007/08 global financial crisis, customers and suppliers went out of business in disparate geographies as its impact reverberated across the global markets. Russia’s invasion of Ukraine compounded risks for many organisations, resulting in higher costs of raw materials combined with loss of
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