Acknowledgements
Acknowledgements
Acknowledgements
Abbreviations
Glossary
Foreword by Mike Campbell
Foreword by Raj Sardana
Preface
Introduction
What is operational resilience?
Facets of operational resiliency
Driving business value
How to approach operational resilience
Operational resilience fundamentals
Getting organised around operational resilience
Regulation: Reshaping the financial industry
Understanding impact tolerances: How severe is severe?
Scenario testing: What are severe but plausible scenarios?
Connecting the dots: Resilience, risk and resolution
How resilient are you? The supply chain imperative
Intersection of operational resilience, ESG and climate risk
Artificial intelligence and the transformation of operational resilience
Case study: Covid-19 and the transformational shift in resilience
Closing thoughts: The impact of operational resilience
Appendix: toolkit and guide
Endnotes
References
This book is a product of countless hours of commitment, dedication, and invaluable discussions and opportunities throughout my career. I am deeply grateful to my editor, Lewis O’Sullivan, and the entire team at Risk Books, Thomas Paine and Victoria Nightingale, whose expertise and guidance helped bring this manuscript to life.
I extend special thanks to the inspirational leaders on my journey—Jennifer Bisceglie, Mike Campbell, Ky Nichol, Raj Sardana, and Tom Wagner, whose encouragement and support in writing this book exposed me to varied perspectives and contributed to my thinking.
My many former colleagues and friends, especially Sanjyot Dunung, Nagaraja Deevi, and Lisa Choi who provided me with additional perspectives and unwavering support with this project. Your insights have been invaluable.
To the institutions that provided me with the cross-industry research, especially McKinsey & Co and PWC, which sparked my inspiration on this topic.
To my family, particularly my husband, Sandeep and my children, Ravi and Damini: thank you for your patience and endless encouragement accompanying me on this journey. A heartfelt thanks to my parents who made countless sacrifices in their lives
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@risk.net
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@risk.net