FX venues improve ‘stickiness’, Citi review finds
Improvements in tech stability, execution quality and bespoke services appease users
Foreign exchange trading venues have improved their ‘stickiness’ among clients, with the number of users seeking new vendors falling by more than half in the past two years, a new survey from Citi shows.
The US dealer’s annual FX vendor review finds improvements in execution quality, technological stability and a proliferation of bespoke tools helped reduce the portion of respondents seeking alternative platforms to 19%, down from 51% in 2022.
“They’ve [clients] realised that the grass is not
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