Top 10 op risks 2021: third-party risk

Pandemic and shift to cloud computing inflame concerns for banks and regulators

Creaking middleware vendors; the inability to pen-test data centres; critical support locations locked shut without warning: 2020 stress-tested organisations’ reliance on outsourcing beyond any op risks manager’s worst nightmares.

And with multinationals facing another year of uncertainty, in which employees and suppliers are part-exiled from their offices – another year in which most firms will be dependent on a handful of vendors to provide video conferencing, remote access to servers, or

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