Follow-up fundamentals
The quality of after-sales support and restructuring services offered by structured products providers has been open to criticism. But, as more investors embrace derivatives-based investments and the products become ever more exotic, that function is becoming more important than ever
After-sales support and restructuring propositions that structured products providers offer their institutional clients are under increasing scrutiny. While dealers are proactive in the marketing of new structured products, investors often complain that they are less visible when it comes to follow-up services, such as providing secondary market liquidity, performance reviews and advice on profit-taking or restructuring.
Some banks are now looking to fill this void by improving the after-sales
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