FX venues improve ‘stickiness’, Citi review finds

Improvements in tech stability, execution quality and bespoke services appease users

Client-retention

Foreign exchange trading venues have improved their ‘stickiness’ among clients, with the number of users seeking new vendors falling by more than half in the past two years, a new survey from Citi shows.

The US dealer’s annual FX vendor review finds improvements in execution quality, technological stability and a proliferation of bespoke tools helped reduce the portion of respondents seeking alternative platforms to 19%, down from 51% in 2022. 

“They’ve [clients] realised that the grass is not

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@risk.net or view our subscription options here: http://subscriptions.risk.net/subscribe

You are currently unable to copy this content. Please contact info@risk.net to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Risk.net? View our subscription options

Most read articles loading...

You need to sign in to use this feature. If you don’t have a Risk.net account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here