Top 10 op risks 2020: outsourcing and third-party risk
Respondents worry about risks stemming from an opaque web of vendors with poor controls
Top 10 op risks 2020: resilience risk
In an entwined financial system, an outage at one bank can reverberate through many more
Top 10 op risks 2020: organisational change
New tech has created perennial state of flux in banking, as other kinds of shake-ups continue
Top 10 op risks 2020: conduct risk
Root-and-branch reform of bank culture remains a work in progress
Top 10 op risks 2020: talent risk
Firms struggle to reduce headcount and fill gaps without cutting corners
Top 10 op risks 2020: theft and fraud
From mega loan fraud to canteen theft, the danger is ever present
Top 10 op risks 2020: geopolitical risk
Nationalism, trade wars and epidemics make for a heady cocktail
Top 10 op risks 2020: data compromise
Hackers, thieves and wobbly in-house data management keep this category near the top of the list
Top 10 op risks 2020: IT disruption
Risk of downed systems, from hack or outage, continues to make op risk managers fret
Top 10 op risks 2020: regulatory risk
New technology and reams of red tape make non-compliance fines more likely