Firms establish the business case for cost savings, error reduction and improved settlement efficiency, as well as avoided fines on missed SLAs. At the same time, the regulatory implications center on governance, model transparency, auditability, and the controls firms need to implement to ensure humans remain accountable for all critical decisions.  

What is clear is that agentic AI is here to stay. How firms and practitioners use it and the extent to which they embrace it will define their future.